Shipping & Returns
Shipping Policy
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) After the order has been paid, the warehouse needs 1-3 days to process your order. You will receive a notification once your order has been shipped.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
4) If there is any shipping issue with your package , you must contact Customer Support within 14 days after your order was placed.
Return & Exchange Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
1. Refunds will be processed within 7 days after we receive your package. The refund will be issued to your Wallet or the original payment account, as per your request.
Unfortunately, due to current situations, your refund will require an additional 3-5 days to process. Thank you for your patience and understanding.
2. The original shipping fee and insurance are non-refundable.